Operations & fulfilment

Freight Forwarding & Import

Expert freight & import for UK sellers

Sea, air and rail freight from Asia and Europe, customs clearance and delivery to your warehouse or prep centre. Stock-outs, late shipments and messy returns quietly destroy marketplace performance. We plan inventory, coordinate prep, 3PLs and carriers, keep prices competitive and sync listings across every channel you sell on.

Freight quotes and booking
Incoterms guidance
Customs and duty coordination
Shipment tracking

Choose your marketplace or platform

Freight & Import is available on 94 channels. Select one to see what’s included and how we adapt it.

Amazon UK. Freight & Import for Amazon UK: The UK’s largest online marketplace, with Prime shoppers, FBA logistics and a powerful advertising platform.

View service & pricing

Freight & Import that delivers measurable results

Daily

Stock and order exception checks

Multichannel tools we work with

Carrier, 3PL and prep network

What’s included in freight & import

Scope depends on your plan — see the pricing tiers below.

Freight quotes and booking

Incoterms guidance

Customs and duty coordination

Shipment tracking

Delivery to 3PL or FBA

Landed-cost reconciliation

How it works

Our freight & import process

01 Map
Document your current stock flow, suppliers, warehouses, carriers and tools.
02 Plan
Reorder points, fulfilment model and shipping rules designed for each channel.
03 Run
Daily operations, shipments and exceptions handled by your operations manager.
04 Review
Monthly review of stock health, fulfilment costs and delivery performance.

Pricing

Freight & Import pricing

Choose a plan or ask for a custom quote. Prices in GBP, excluding VAT.

Starter

1 channel / site

£195

one-off · excl. VAT

Freight quotes and booking
Incoterms guidance
Customs and duty coordination
Set-up and documentation

Choose Starter

Available for 94 marketplaces and platforms, including:

“Farioxa takes a thoughtful approach to our e-commerce management. We value their professionalism and the attention they give our business.”

Moosa Group LLC

Read all 22 client reviews

Frequently asked questions

It depends on your product size, margin, velocity and the delivery promise your marketplaces and website rewards. We model the cost of each option and recommend one in writing.

Yes. We coordinate with your current partners, and can introduce vetted UK prep centres, 3PLs and carriers if you need them.

Linnworks, ChannelAdvisor, Sellbrite, Veeqo, Brightpearl and similar tools, as well as native marketplace integrations.

Yes. We set clear returns rules, process return requests and claims, and report on return reasons so product issues get fixed.

Yes. Most clients start with a one-off setup and then move to a monthly retainer for ongoing operations.