Privacy Policy

Last updated: 6 November 2026

Template text for guidance only — have your solicitor review before publishing.

This Privacy Policy explains how Farioxa ("we", "us") collects and uses personal data when you use this website or our services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company: Farioxa Ltd, registered in England and Wales, company number 16599022, registered office Office 18238, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA. Contact: fraioxaltd@gmail.com.

Information we collect

• Contact details you give us in forms (name, email, phone, company, country, message).
• Information about your business and accounts that you share so we can provide services.
• Technical data such as IP address, browser and device information and pages visited (only with your consent for non-essential cookies).
• Newsletter preferences.

How we use your information

• To respond to enquiries and prepare quotes (legitimate interests / steps before entering a contract).
• To provide and manage our services (performance of a contract).
• To send newsletters and marketing where you have opted in (consent).
• To improve our website and measure performance (consent for analytics cookies).
• To comply with legal and accounting obligations (legal obligation).

Sharing your information

We share data only with trusted processors who help us run our business (for example hosting, email, CRM and accounting providers), under written contracts. We do not sell your personal data. Where data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement.

How long we keep data

Enquiry data is kept for up to 24 months unless you become a client. Client records are kept for six years after the end of the relationship to meet legal and tax requirements.

Your rights

• Access a copy of your data.
• Correct inaccurate data.
• Ask us to delete or restrict use of your data.
• Object to processing and to direct marketing.
• Data portability.
• Withdraw consent at any time.

To exercise your rights contact fraioxaltd@gmail.com or write to Farioxa Ltd, Office 18238, 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.