Consulting & staffing · Rakuten

Virtual Assistants for Rakuten

Virtual Assistants built for Rakuten

Trained, dedicated e-commerce VAs for listings, orders, support, research and admin. On Rakuten, our consulting & staffing specialists adapt the work to how the marketplace operates — its rules, search, customers and fees — so your account performs. Japan’s major home-grown marketplace, where each seller runs a branded shop.

Shop-style storefronts
Japanese localisation essential
Loyalty-points ecosystem
Local partner usually needed

What’s included for Rakuten

Delivered by our consulting & staffing team, tailored to Rakuten.

Dedicated, trained VA

Team-lead supervision

Daily task reporting

SOP creation

Tool and access set-up

Replacement guarantee

How it works

How we deliver virtual assistants on Rakuten

01 Diagnose
Understand your goals, numbers, team and current challenges.
02 Recommend
A written plan with priorities, owners and timelines.
03 Staff
Match the right specialist or VA and onboard them to your tools.
04 Support
Ongoing check-ins, quality reviews and flexible scaling.

Pricing

Virtual Assistants for Rakuten — pricing

Starter

Part-time, 80 hours / month

£649

per month · excl. VAT

Dedicated, trained VA
Team-lead supervision
Daily task reporting
Team-lead supervision

Choose Starter

Frequently asked questions

We start with a discovery call, agree the scope and deliver a written plan or dedicated resource focused on Rakuten.

Yes. Dedicated VAs work only on your account during agreed hours, supervised by our team leads.

Our teams cover UK business hours as standard, with extended cover available.

Yes. Book an hourly consultation or a fixed-price strategy session before committing to anything longer.

Plans start from £649/mo (excl. VAT): Starter £649 per month, Growth £1,195 per month, Enterprise £1,695 per month. Custom quotes are available for larger catalogues and multiple channels.