Hands-off operations, healthy accounts
Day-to-day store operations, customer support and account-health management — so your store runs smoothly, stays compliant and reclaims your time.
The engine room, run for you
Daily operations are where stores quietly break — stockouts, health issues, unanswered messages and slipping reviews. We take that off your plate: inventory and order oversight, account-health monitoring, and proactive issue resolution.
We also handle the customer side — buyer messaging, reviews and returns — because reputation is currency on marketplaces. The result is a consistently healthy, well-run store and your time back.
- Owners drowning in daily operations
- Sellers hit by stockouts or health issues
- Stores struggling to keep up with customer messages
- Businesses that want to scale without adding headcount
What we manage
Daily operations
Inventory and stock monitoring, order oversight and pricing checks.
Account health
Proactive monitoring to keep your account compliant and healthy.
Customer support
Buyer messaging, returns handling and issue resolution.
Reviews & reputation
Review and feedback management that protects your ratings.
Issue resolution
Fast, proactive handling of the problems that cost sales.
Reporting
Regular updates on operations, health and performance.
Management & support pricing
Monthly cover scoped to your store’s size and needs.
- Inventory & order oversight
- Account-health monitoring
- Issue resolution
- Basic buyer messaging
- Monthly reporting
- Everything in Essential
- Full customer support
- Reviews & reputation management
- Listing upkeep
- Priority support
- Complete operations & support
- Multi-channel management
- Dedicated account manager
- Custom SLAs
Scope scales with order volume and channels. Prices exclude VAT.
A clear, transparent process
Discovery
We learn your goals, audience and constraints, and agree what success looks like.
Plan & scope
A clear, costed plan with deliverables, timeline and responsibilities.
Build
We design and develop with regular checkpoints so there are no surprises.
Launch
A controlled go-live with testing, checks and handover.
Grow
Ongoing measurement and refinement so results improve over time.
Why choose FARIOXA
One accountable partner
Strategy through delivery under one roof — you always know who owns the outcome.
Measured against goals
We tie the work to commercial results, not vanity metrics.
Built properly
Clean, standards-based work that stands up to scrutiny and scale.
Frequently asked questions
What does store management actually cover?
Inventory and order oversight, account-health monitoring, pricing checks, issue resolution and — on higher tiers — customer support and reviews management. Essentially, the daily running of your store.
Can you handle customer messages and returns?
Yes. On the Growth and Full-Service tiers we manage buyer messaging, returns and reviews, protecting your reputation and freeing your time.
Will you prevent stockouts and suspensions?
We monitor stock and account health proactively to catch problems early. No one can guarantee zero issues, but systemised oversight dramatically reduces avoidable ones.
Can you manage more than one marketplace?
Yes. Full-Service management covers multiple channels run as a single, coordinated operation.
Often paired with
Amazon & Marketplace Management
Complete account management, PPC and growth strategy across Amazon and the marketplaces that matter.
ExploreConsulting & Analytics
Strategy, reporting and analytics that turn marketplace data into decisions.
ExploreListing Creation & Optimisation
Keyword-rich, conversion-focused listings engineered to rank and sell.
ExploreReclaim your time — we’ll run the store.
Tell us what you’re trying to achieve and we’ll come back with a practical, costed plan.