Privacy Policy

This Privacy Policy explains how FARIOXA LTD (“FARIOXA”, “we”, “us”) collects, uses and protects your personal data when you visit our website or contact us. We are the data controller for the information you provide. We are committed to handling your data in line with the UK GDPR and the Data Protection Act 2018.

Who we are

FARIOXA LTD, a company registered in England & Wales (Company No. 16599022), registered office Office 18238, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom. You can contact us at fraioxaltd@gmail.com or +44 7472 089763.

What we collect

• Enquiry details you submit through our contact form — such as your name, company, email, phone number, and the details of your project.
• Usage data — anonymised or pseudonymised information about how you use our website, collected through analytics and cookies (see our Cookie Policy).

How we use it

• To respond to your enquiry and provide the services you request.
• To operate, maintain and improve our website.
• To meet our legal and regulatory obligations.

Lawful bases

We process enquiry data on the basis of taking steps at your request prior to entering a contract, and our legitimate interest in responding to enquiries. Analytics data is processed with your consent where required. You can withdraw consent at any time.

Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate our website and business (for example, hosting, form processing and analytics providers), under appropriate safeguards, and where required by law.

Retention

We keep enquiry data only as long as necessary to respond to you and for our legitimate business and legal purposes, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, contact us at fraioxaltd@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always be available on this page.